1. Collection of Personal Information
When you book a stay or interact with us, we may collect certain personal information, including but not limited to:
- Name
- Date of Birth
- Contact Information (address, phone number, email)
- Payment Details (credit/debit card information)
- Other Identifiable Information (e.g., marital status, nationality)
This information is collected to:
- Facilitate your reservation and manage your stay.
- Communicate with you about your booking or special offers.
- Improve our services and personalize your experience at Divine Valley Resort.
2. Use of Personal Information
We value your trust and ensure that your personal data will only be used for the following purposes:
- Booking & Payment Processing: To confirm and manage your stay, process transactions, and secure your booking.
- Communication: To send booking confirmations, updates about your stay, or relevant promotional offers.
- Improvement of Services: To gather feedback and enhance our hospitality services.
Your personal information will never be sold, traded, or transferred to third parties except in the following circumstances:
- To trusted third-party service providers assisting in running our website, processing payments, or handling reservations. These partners maintain the confidentiality of your data.
- To comply with legal obligations or enforce our policies, if required by law.
- To protect the rights, property, or safety of Divine Valley Resort, its guests, or others.
3. Data Security
We take data security seriously and implement industry-standard measures to protect your information from unauthorized access, misuse, or loss. However, since the internet is not entirely secure, we cannot fully guarantee the protection of data transmitted online. By using our website, you acknowledge the associated risks.
Cookie Policy
1. What Are Cookies?
Cookies are small text files stored on your device when you visit our website. These help us improve your browsing experience by:
- Personalizing Content: Remembering your preferences and tailoring the website to your needs.
- Enhancing Website Performance: Tracking how visitors use our website, allowing us to optimize functionality.
- Promotions & Offers: Displaying targeted promotions or offers that match your preferences.
2. Types of Cookies We Use
- Essential Cookies: Necessary for basic functionality such as navigating pages and making reservations.
- Performance & Analytics Cookies: Help analyze traffic and user behavior to improve website performance.
- Advertising Cookies: Used to show you relevant ads based on your browsing activity.
3. Cookie Management
You can control and manage cookies through your browser settings. Disabling cookies may affect the functionality of our website and limit some features.
Your Rights & Data Choices
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Correct or Delete: You may request that we correct inaccurate information or delete your personal data, subject to legal requirements.
- Data Preferences: If you do not wish to receive promotional offers, you can opt out by contacting us or using the unsubscribe link in our emails.
Policy Updates
Divine Valley Resort reserves the right to update this Privacy & Cookie Policy at any time. We encourage you to review this policy periodically for any changes. Updates will be posted on our website and take effect immediately upon posting.
Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy & Cookie Policy, please reach out to us:
- 📧 info.devandhariresorts@gmail.com
- 📞 +91 90361 62233
